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Business

So You Think You Know CRM Software?

A year ago if someone asked me if I knew my way around the CRM Software Industry I would have confidently said yes, however, as it turns out the old saying the more you learn the more knowledge you realize you lack, is true. When talking about the CRM Software Industry it is almost impossible…

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Retailers Embrace AI Tech for Improved Customer Experience

Artificial Intelligence is becoming commonplace across major industries and retail is no exception. The retail industry is looking for ways to keep up with the times and many companies have started implementing AI technology across the entire product and service cycle – from assembly to post-sale customer service interactions. Major retailers such as Walmart, Sephora,…

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